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IP Camera Viewer – iOS – FAQ

Is there a free version for iOS?

How do I setup my cameras to be visible from outside my home?

What cameras, DVRs, NVRs, devices are supported?

I can’t connect to my camera, is it supported? Can you help?

What pre-defined web cams, like Traffic Cameras, are available?

How do I view my laptop/desktop webcam on my phone?

All my cameras stopped working in the app!

Is my information safe?

Is there a version for Android, Blackberry, or Windows Phone 7?

2-way audio is currently half duplex, why not full duplex?



Question:
Is there a free version for iOS?

Answer:
Not yet.



Question:
How do I setup my cameras to be visible from outside my home?
Why can’t I access my camera using 3G but I can access from my home WIFI?

Answer:
See this post about using WAN IP/Hostname and a free dynamic DNS service.



Question:
What cameras, DVRs, NVRs, devices are supported?

Answer:
See Device Support List



Question:
I can’t connect to my camera, is it supported? Can you help?

Answer:
Try the “Scan Camera” feature to automatically find compatible drivers in my app. If no match is found, then contact me with temporary remote access and I’ll try to connect/integrate. Also see the list devices supported.



Question:
What pre-defined web cams, like Traffic Cameras, are available?

Answer:
Traffic Cameras are available in a separate iOS app called Traffic Cam Viewer.



Question:
How do I view my laptop/desktop webcam on my phone?

Answer:
See this post.



Question:
All my cameras stopped working in the app!

Answer:
Please check if your WAN IP has changed. If that’s not the problem, then email me with temporary access and I’ll try to connect.

Also, see this guide to setup with a free dynamic DNS service.



Question:
Is my information safe?

Answer:
This application connects directly to your camera, DVRs, NVR, or Video Server. It does not use any intermediate servers which can collect your information. All settings are stored on your Android device. In addition, this app supports HTTPS encryption of network traffic.



Question:
Is there a version for Android/iPhone/iPad, Blackberry, or Windows Phone 7?

Answer:
Yes, see this link for ports to other platforms.



Question:
2-way audio is currently half duplex, why not full duplex?

Answer:
The app is capable of full duplex but is currently limited to half duplex due to 1) feedback problems, and 2) limited bandwidth/cpu causing stutter on mobile networks. This resulted in many support emails.